Tailored Lifestyle Concierge

Frequently asked questions


A lifestyle concierge company is a business that provides a variety of services to help people live more effortlessly. These services can include booking travel arrangements, planning events, making restaurant reservations, and purchasing tickets to events.

We are Cambridge based but support households in and around Cambridgeshire, Hertfordshire and London. We also have Worldwide clients both personal and corporate that we support with all their UK needs.

We charge a straight forward 10% service charge. No membership fees and no hidden charges.

You contact us with your enquiry and our team get straight to work fulfilling your request. We will negotiate availability and the very best rates on your behalf. Once confirmed we will send over the booking form directly from the supplier.

The lead time and the specific request alters the payment terms. However once you have signed our t&c’s and you are happy with the items or package we have sourced you, we would then ask for payment before we send over the suppliers booking form and payment details.

We work as an intermediary on your behalf, using our buying power and network to secure you the best availability and prices. However you will always sign the booking terms/ order form directly with the supplier. You will also pay the supplier directly.

Yes we have all the correct insurance.

Yes, if you have frequent requests we are able to dedicate you one single point of contact who will deal with all your requests.

Explore our services

Contact us

We understand your time is valuable; with our expertise and attention to detail, you can trust us to take care of the little things, so you can focus on what really matters.